Terms and Conditions

Terms and Conditions

 

Thank you for shopping with bykatejewelry. We would like you to read our terms and conditions carefully to ensure that you are fully aware of your rights when purchasing products from our website. By ordering from the bykatejewelry website, you agree to the following:

 

PURCHASES

You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order. You must enter the correct delivery address and delivery instructions at the time of placing your order.

 

If you enter an incorrect shipping address, bykatejewelry is not obliged to re-send the order to the correct address at our expense. Once your order is confirmed, we are not obliged to make any changes or cancellations.

 

PURCHASE PRICE

All prices quoted on the website are in US Dollars (USD).

 

PAYMENT

bykatejewelry accepts payment via American Express, Apple Pay, Diners Club,Discover, Google Pay, MasterCard, Shop Pay, Visa. After you make payment for your order, we will email you an invoice, which confirms receipt of your order.

 

PROCESSING OF ORDERS

Processing time is around 1-3 business days. Delays may occur when ordering around holidays.

 

SHIPPING

Once items leave our facility, we are not responsible for items lost, missing, or damaged by the carrier. We ship via USPS Priority Mail, which includes $50 insurance in the rare instance that your order is lost, missing, or damaged.

 

You may file a claim with USPS at:

 

https://www.usps.com/help/claims.htm

 

All claims are customer's responsibility with the carrier. We do not respond to shipping claims sent to us.

 

We are not responsible for jewelry pieces that are tarnished or break. Please review our jewelry care page to extend the wear.

 

CANCELLATIONS

 

bykatejewelry reserves the right to cancel orders at any time without prior notice. This includes the right to cancel your order after it has been submitted due to inaccuracies on our site, incorrect payment information, insufficient shipping information, and/or suspected fraudulent information.

 

You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.